Attempt to have customer call mfg directly so they can troubleshoot with mfg over the phone and if need be mfg can dispatch an authorized technician to go to customers home.  Otherwise you can contact TPSS (dealer line) to assist. 

For escalations/ PEX requests: CXCSRSescalationRetUpNoAtl@whirlpool.com 
Safety team US_cxc_safety@whirlpool.com 

** SALES CAN GIVE MFG PH# TO CUST 1-800-422-1230. IF OUT OF WARRANTY AND LOCAL THEY CAN CALL WIND 516-933-7320 OR CALLAHANS 631-981-0200 **

Maytag - Jan 2021 - Current Pricing - Excel

Find the best deals on Maytag Electric Cooktops at Plesser's Appliances, with free nationwide shipping available.