Terms & Conditions

Plesser’s Appliances Privacy Policy is located at https://www.plessers.com/policies/privacy-policy. This policy is hereby incorporated into this Agreement by reference. Be sure to review the privacy policy before continuing to understand all of our policies.

Plesser’s Appliances grants you a limited license to access and make personal use of this site. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spidering or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Plesser’s Appliances. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Plesser’s Appliances without express written consent. You may not use any meta tags or any other 'hidden text' utilizing Plesser’s Appliances's name or trademarks without the express written consent of Plesser’s Appliances. Any unauthorized use terminates the permission or license granted by Plesser’s Appliances. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Plesser’s Appliances so long as the link does not portray Plesser’s Appliances, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Plesser’s Appliances logo or other proprietary graphic or trademark as part of the link without express written permission.

Plesser’s Appliances attempts to display accurate product images. However, filler and/or alternate images are sometimes displayed when the correct images are not available. You must carefully read the product specifications to verify your purchase and not rely solely on the images. We cannot guarantee that the color you see matches the product color, as the display of the color depends upon the monitor you are using. Plesser’s Appliances does not take responsibility for the quality of the images as well as sales that resulted from the image.

Plesser’s Appliances and its affiliates attempt to be as accurate as possible. However, Plesser’s Appliances does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Plesser’s Appliances itself is not as described, your sole remedy is to return it in unused condition.

We strive to provide accurate product information, pricing, and availability on our website, but we acknowledge that errors may occur. If you notice any discrepancies, please notify us at policy@plessers.com. Please note that prices and availability of products and services are subject to change without notice.

In the event of a pricing error, we will take prompt action to correct it, including canceling any affected orders or adjusting pricing, even after payment has been processed. Any disputes related to pricing will be resolved at our sole discretion.

While we make every effort to ensure the accuracy of product descriptions and availability information, we cannot guarantee their completeness, reliability, or timeliness. Availability of products is subject to change without notice, and we do not guarantee that all products listed on our website will be available at the time of purchase. If a product you have ordered is not available, we will contact you and offer alternative options. Any disputes related to product descriptions or availability will be resolved at our sole discretion.

By creating a Plesser’s Appliances account, you agree that you are solely responsible for any actions taken under your screen name and password. You must keep this information secure, and you understand and acknowledge that Plesser’s Appliances is not liable for any losses or damages resulting from your failure to maintain the security of your password. If you suspect any unauthorized use of your password or a breach of security, please notify us immediately to protect your account.

We take your account security seriously and advise you to change your password regularly to prevent any unauthorized access. Plesser’s Appliances reserves the right to suspend or terminate your account if we suspect any unauthorized use of your account or if we believe that your account is compromised.

Please note that Plesser’s Appliances will never ask you for your password or any other sensitive information via email or phone. If you receive any suspicious emails or phone calls claiming to be from Plesser’s Appliances, please contact us immediately.

Your account security is important to us, and we appreciate your cooperation in keeping your information safe.

At Plesser’s Appliances, we are committed to helping you save money on your purchases. We offer a variety of rebates and coupon offers directly from manufacturers and through our buying groups. However, please note that most rebates and coupon offers are subject to their own terms and conditions, as specified by the rebate sponsor and processor. If you have any questions about our rebates, please contact us at customersupport@plessers.com.

Please be aware that sales and discounts may not apply to every brand, make or model. The exact discount amount will be shown in your shopping cart, and not all sales can be combined with other special offers and/or rebates. Additionally, the total qualifying price for discounts does not include delivery or installation fees.

If you take advantage of one of our manufacturer's rebates, please note that the offer is subject to the terms specified by the manufacturer. These terms may include the timeframe of the offer, limitations on quantities, and combinations with other offers. To redeem a rebate, proof of purchase and UPC codes from the original packaging are normally required.

We want to make sure that you get the best possible savings on your purchase, and we are here to help you every step of the way. If you have any questions or concerns about our pricing or discounts, please do not hesitate to contact us.

At Plesser’s Appliances, we have partnered with a variety of websites and brands to promote our products and services. We make every effort to ensure that the information about our products on these sites is accurate, complete, and up-to-date. However, there may be instances when the information about a product contains inaccurate or incomplete data, including data about the product's price or availability. We cannot guarantee that the information on these sites is error-free, complete, and/or current. Plesser’s Appliances is not responsible for any damages or losses resulting from the use of information obtained through our partner sites. We encourage our customers to contact us directly for any questions or concerns about our products and services.

Plesser’s Appliances collects sales tax in the following states; Arizona, Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Louisiana, Indiana, Kentucky, Massachusetts, Maryland, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, North Carolina, South Carolina, Tennessee, Texas, Utah, Virginia, Washington (state), Wisconsin. Estimated sales tax will be calculated in the shopping cart at checkout.

At Plesser’s Appliances, we are committed to providing our customers with the highest level of service and support. We understand that purchasing new appliances can be an exciting but stressful time, which is why we offer a comprehensive delivery and installation policy to ensure a smooth and hassle-free experience. Before continuing please review the Delivery and Installation information located. here

All deliveries are made through Plesser’s nationwide network of logistics partners. It is our shared goal to deliver your order in a professional and courteous manner right to your home. When your products ship from our warehouse, you will receive an email containing your tracking information and the carrier assigned to your order. Following the shipment of your order, you will be contacted by the carrier to set up a delivery date. Customers requesting that orders be shipped to areas other than the “Bill To” address listed on the order, acknowledge and accept any & all responsibility for appliances delivered to “Ship To” location whether signed for & accepted by the purchaser or persons at the location on their behalf.

Please provide any building or commercial location requirements, such as time frames for acceptance of deliveries, number of stairs/flights, availability of freight elevators and contact information of building personnel if COI-Certificate of Insurance is required for the delivery and/or installation of the appliance at the location. If COI information is required but not received prior to delivery, it could result in the need to reschedule your order until we have all the necessary information. *Additional charges may apply for the processing of this paperwork by the freight carrier on your behalf.

Transit times may vary depending on your delivery area.

For your convenience, our delivery/logistics partners offer a variety of additional installation services that may be purchased with them directly upon scheduling for the delivery of your order. However, Plesser’s will not assume responsibility for any additional services not listed on the original order & administered by the freight carrier. Orders are delivered with the aid of commercial tractor trailers and/or box trucks, if your residence is not accessible via commercial vehicle(s) or otherwise requires another type or class of vehicle to access, please note additional shipping charges may apply. Any arrangements entered by the consumer and any third-party delivery/logistics partner outside of our posted policies, are the sole responsibility of the consumer and delivery/logistics partner and you will be required to contact them directly.

At Plesser's Appliances, ensuring your complete satisfaction is our utmost priority. To facilitate a seamless purchase experience and minimize the likelihood of returns, we provide the following guidelines for your consideration:

A minimum 30% fee will be assessed to each product and the customer will be responsible for arranging the return shipping of all product(s) in a similar manner as was originally received. Items must be in the exact condition in which you received them. Any product that has been installed or has attempted to be installed cannot be returned.

Seasonal items such as BBQ’s, Snow Blowers & room Air Conditioners; are non-returnable once assembled or installed. Please refer to the Manufacturer’s product warranty & our policy for “Defective Merchandise” for additional information. Any refunds authorized by the manufacturer will be in the form of store credit only.

Open, installed, uncrated products & special order items, accessories, floor models and clearance merchandise are non-returnable/ non-refundable.

If you need to return an item, please contact our Customer Support department at 877-957-5377 or email us at customersupport@plessers.com to obtain a RMA (Return Merchandise Authorization) number. It is the buyer’s responsibility to ship the item back to us within 14 days of the approved return. Once received & inspected you will be refunded minus the applicable 30% restocking fee.

Please note that receiving any electronic or other forms of order confirmation does not guarantee that your order has been accepted or that we have offered to sell the products. We reserve the right to accept or decline any order for any reason after receiving it. Please be advised that we may require additional information or verification before accepting any order.

The consumer and their agents acting on their behalf (Builder/Contractors/Handymen or anyone else working at your home at the time of delivery) signing for the order are responsible for thoroughly checking the condition of all products received, as stated above, even if you are planning on setting up or installing the appliances at a later date. Anyone accepting merchandise on your behalf is bound by all the terms and conditions of our policies as listed on this website. If you observe any damage to the merchandise, refuse the product with the delivery agent and note the reasons for refusal on the Bill of Lading.

Plesser’s Appliance’s will not assume responsibility for any damages discovered after product(s) are signed for and accepted by the purchaser or agents signing on their behalf. The consumer will be responsible for obtaining any replacement parts or product(s) directly from the manufacturer and filing any necessary claims with the shipper directly. Please contact our Customer Support department immediately at 877-957-5377 or e-mail us at customersupport@plessers.com if you require additional assistance.

Accidents, though rare, can sometimes occur during the delivery process. Please note any damages to your home or personal property on the bill of lading. You are required to immediately contact the freight carrier directly within 48-hours of delivery to open a “Damage Claim” with them. They will ask you to provide pictures of the damages, as well as estimates for repair and reimbursement for their review. Feel free to contact our Customer Support dept. at 877-957-5377 or e-mail us at customersupport@plessers.com if you require additional assistance, and we’ll be happy to provide our support.

Please note that shipping times for your order may vary depending on the availability of the products you have selected, as well as credit verification. We make every effort to ensure that your order is shipped out as soon as possible, but please be aware that we do not process or ship orders on Saturdays, Sundays, or holidays.

If there are any delays in processing or shipping your order, we will do our best to notify you as soon as possible by phone or email. In the event of a backorder, we will notify you of the estimated time for the product to become available and give you the option to either wait for the item, choose a substitute product, or cancel your order.

We understand that timely delivery of your order is important, and we strive to keep you informed and up-to-date throughout the entire process. If you have any questions or concerns about your order, please do not hesitate to contact our customer service team for assistance.

At Plesser’s Appliances, we offer a variety of payment options to make your shopping experience more convenient. You can pay using Visa, MasterCard, American Express, and Discover Cards. We also accept checks , money orders, purchase orders, and wire transfers. Please keep in mind that if you choose to pay with a check, it may take five to seven business days to clear before we can process and ship your order. Fees may be associated for uncleared checks. For those who prefer to use digital payment methods, we also accept Google Pay, Apple Pay, Venmo and PayPal. Additionally, you may qualify for a Plesser’s Appliances Credit Card or PayPal Credit, which can provide you with more flexible payment options. We typically charge credit and debit cards at the time of sale. However, a card may be pre-authorized at the time of sale which can affect your available credit line. Please note that “Special Order” items, “As Is” items, “Floor Models” are all sold “AS IS”. The items will be charged for at the time of sale and CAN NOT be refunded, returned or cancelled. All orders after 72 hours are non cancellable unless otherwise noted a store credit will apply or the deposit is forfeited. At Plesser’s Appliances, we are committed to providing you with a seamless shopping experience, and our multiple payment options reflect this commitment.

Plesser’s Appliances sales are exclusively intended for domestic users. We also reserve the right to limit the number of products sold per transaction, and we may refuse sales without notice. We cannot guarantee the accuracy of any maps or directions provided on our website and we cannot be held responsible for any discrepancies. Plesser’s Appliances does not ship products beyond the central 48 U.S. States, and we DO NOT ship to foreign locations. Any warranties for products that are exported will be null and void. It is the responsibility of the buyer to ensure that the product complies with the laws and regulations of their country, region, or state. We appreciate the cooperation in adhering to our policies and regulations.

PLESSER'S and other PLESSER'S graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of PLESSER'S or its affiliates in the U.S. and/or other countries. PLESSER'S trademarks and trade dress may not be used in connection with any product or service that is not PLESSER'S, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PLESSER'S. All other trademarks not owned by PLESSER'S or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PLESSER'S or its affiliates.

Please note that all PLESSER'S trademarks and trade dress are protected under U.S. and international trademark laws. Any unauthorized use of PLESSER'S trademarks or trade dress may result in legal action.

All of the content featured on our website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Plesser’s Appliances or its content suppliers. This content is protected by United States and international copyright laws.

The compilation of all content on our site is the exclusive property of Plesser’s Appliances and is also protected by U.S. and international copyright laws. We take intellectual property rights very seriously and work diligently to ensure that all content on our website is in compliance with copyright laws.

Thank you for respecting our copyright policies and for visiting Plesser’s Appliances for all of your home appliance needs. At Plesser’s Appliances, we highly value and respect the intellectual property of others. If you believe that your work has been used in a way that constitutes copyright infringement, please contact us immediately. We take all claims of infringement seriously and will take prompt action to investigate and resolve any issues.

In the event that Plesser’s Appliances is unable to fulfill its obligations under this agreement due to circumstances beyond its control, such as a natural disaster, act of government, or other force majeure event, neither Plesser’s Appliances nor the customer shall be held liable for any resulting delay or nonperformance. Plesser’s Appliances will make every effort to notify the customer of any such delay or nonperformance and work to resolve the issue as soon as possible.

UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL PLESSERS APPLIANCE OR ITS PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR THE INABILITY TO USE ANY SERVICE OFFERED BY PLESSERS APPLIANCE, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED, OR TRANSACTIONS ENTERED INTO BY MEANS OF OR THROUGH ANY SERVICE OFFERED BY PLESSERS APPLIANCE, OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA, OR OTHER INTANGIBLES, EVEN IF PLESSERS APPLIANCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU ALSO AGREE THAT PLESSERS APPLIANCE SHALL NOT BE RESPONSIBLE OR LIABLE TO YOU, OR TO ANYONE, FOR THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR ARISING FROM USE OF ANY SERVICE OFFERED BY PLESSERS APPLIANCE.

PLESSERS APPLIANCE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. PLESSERS APPLIANCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PLESSERS APPLIANCE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM PLESSERS APPLIANCE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN NO EVENT SHALL PLESSERS APPLIANCE BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. USERS OF THE SITE AGREE TO USE IT AT THEIR OWN RISK AND ACKNOWLEDGE THAT CERTAIN STATE LAWS MAY AFFECT THE APPLICABILITY OF THE DISCLAIMERS AND LIMITAIONS OUTLINED IN THIS AGREEMENT.

By accessing or using the Plesser’s Appliances website, you agree that any disputes or claims that may arise between you and Plesser’s Appliances, or its affiliates, will be governed by the laws of the state of New York. This includes any issues related to the Terms & Conditions outlined on our website.

We believe that transparency and fairness are key principles in maintaining a positive relationship with our customers. As such, we strive to ensure that all Terms & Conditions related to our products and services are clear and easily accessible to all users.

If you have any questions or concerns regarding our Terms & Conditions, please do not hesitate to contact us. We are committed to providing our customers with the highest level of customer service and support possible. Thank you for choosing Plesser’s Appliances for all of your home appliance needs.

Please note that these Terms & Conditions may be subject to change at any time without prior notice. As of the effective date of this agreement, November 27, 2024, the Terms & Conditions outlined here are in effect.